All government services may go online in 28 states
Citizens across the 28 states will be able to avail of all government services, including payment of utility bills and applying for a driving licence, through common Internet portals being developed as part of a Rs 2,000-crore state portal project, senior government officials told.
The government plans to develop portals for at least 10 states by October 2010, and the rest will follow. These state portals' services will range from getting a birth or death registration certificate, to applications for pensions, to getting a domicile or residence certificate all online. The forms will be available electronically.
"We expect many states to go live within six months. It will reduce red-tapism and make delivery of services hasslefree ," said a joint secretary-level official at the ministry of IT & communications.
"Citizen service centre kiosks in rural areas will help the technologically challenged submit these forms online," the official added. The government plans to roll out almost 10,000 more CSC kiosks by December this year, taking the total to 90,000.
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