The central board of excise and customs has developed a new software application called automation of Central excise and service tax (ACES). It is a new centralized and web-based software application. It is designed to provide you an electronic interface with the department and the aims behind this is:
- Improving tax-payer service,
- Reducing paper work,
- Transparency as well as Accountability, and
- Improve the efficiency of Indirect tax Administration.
The application has been rolled out:
Finally the Automation of Central Excise and Service Tax [ACES] application has been rolled out in the following Commissionerates:
| Zone | Commissionerate | W.E.F. |
| Bengaluru | LTU-Bengaluru | 05th Dec 2008 |
| Chennai | LTU-Chennai and Service Tax-Chennai | 12th Mar 2009 |
| Coimbatore | Coimbatore | 13th Mar 2009 |
| Mumbai-II | Belapur | 23rd Mar 2009 |
| Bhubaneswar | Bhubaneswar-II | 27th Mar 2009 |
| Delhi | Delhi-IV (Faridabad) | 14th Sep 2009 |
| Hyderabad | Hyderabad-I, Hyderabad-II, Hyderabad-III and Hyderabad-IV | 17th Sep 2009 |
| Ahmedabad | Ahmedabad-I, Ahmedabad-II, Ahmedabad-III and Service Tax-Ahmedabad | 18th Sep 2009 |
| Jaipur | Jaipur-I and Jaipur-II | 23rd Sep 2009 |
| Kolkata | Service Tax-Kolkata | 23rd Sep 2009 |
| Bengaluru | Bengaluru-I, Bengaluru-II, Bengaluru-III and Service Tax-Bengaluru | 30th Sep 2009 |
| Chennai | Chennai-I, Chennai-II, Chennai-III and Chennai-IV Central Excise | 5th Oct 2009 |
Available help and support:
- Anyone can make a friendly call at 1800 425 4251 (toll-free).
- Anyone can send a mail seeking help at aces.servicedesk@icegate.gov.in
- Upload the e-filing excel utilities from http://www.aces.gov.in/Download.htm.
- Anyone can make e-payment of duty liabilities though
http://www.aces.gov.in/e-Payment.htm.
- Anyone can learn through LMS (Learning Management Software) through
http://www.aces.gov.in/Documents/LMS/CE_REG/intro.swf.
Now come to the machinery part of this application: Registration
New Assessee: in respect of ACES application, the new assessee means, a person who is not registered with the CBES. The new assessee have an option to get register himself through online. To register with ACES click here. By clicking the given link a new window will open and ask for further details like:
Fill all the details as required in the above window in the respective columns, please take care of the followings:
- User name should up to 6 to 12 character only all should be in off caps.
- Password should have only 6 characters.
- Email address should be active and you should check carefully as you have no option to change the same once you click on "submit" button.
- Name of the unit should be the name as shown in the registration certificate.
- Designation should be of the person who will sign the return.
- Name of the person who will sign the return.
- And remaining details are optional.
Finally click on "submit" button. A massage will show like below:
Now, go to your mail inbox, a mail will come from ACES admin. In that mail you have received your password like below:
Now again come to the ACES homepage and choose the Central Excise or Service tax link as the case may be. And login by entering the ID and Password as given in the above mail. A new window will open for change password like:
Enter your old password as given in the above mail and enter your own password (it should be of 6 character only), confirm new password (repeat your own password again). Finally a password hint question for future assistance. It will be helpful for password retrieval. And click on the "submit" button.
Now you will be successfully login in to your account in which you can apply for a new fresh registration or you can use all the features as being available by ACES at your home page.
Existing Assessee: In respect of ACES application, the existing assessee means a person who is registered with the CBES. The existing assessee need not to take fresh registration with the department. He has to just register with the ACES.
A mail will be sent from acesadmin@icegate.gov.in to your e-mail ID, as available in the existing registration database. The said mail has a TPIN and password. The above mail id is system generated so we cannot reply on the said mail. The said mail has registration no. of the assessee, full name of the assessee, full address of the assessee and TPIN link and password. The format of mail is like below:
We have to just copy the first link as shown in the above mail followed by password and past the said link in the internet browser. After following the above link as shown in the above mail we have a new window in front of us like:
Basically this window is for generating ID of your choice and password. We just have to fill all the required information in the respective cells. Like user name (your own), password (as given in the mail), New password (your own), confirm new password (repeat your own password) ) finally a password hint question for future assistance. It will be helpful for password retrieval. And click on the "submit" button.
While choosing user name remember that user name is permanent and cannot be changes in the future. And also it will be suggestive for all to change the password at regular intervals. As anyone can surrender his/her registration certificate through ACES so please do not disclose the user name and password with anyone. Also check your bulk/spam folder periodically for communication from ACES.
A massage will show "you have been successfully registered with ACES with the user id xxxxxx" like:
Now click on the Login button and type your user id and password in the respective column. You will reach on the home page of your account. And now you can use all the features as being available by ACES at your home page. Like filing of return ER-1, ER-2 etc. for excise and ST-3 for service tax.
If, in any case you have not received any mail from acesadmin@icegate.gov.in to your e-mail ID, it means your mail id as provided is not working or there is no mail id in the CBEC database. Then you should contact the jurisdictional Range Officer to confirm/modify your e-mail ID, after which the system will send you a fresh mail communicating the TPIN and password. You should write a application in the format annexed herewith.
Technical support from your side:
Processor: Intel Pentium III and higher.
RAM: At least 256 MB.
HDD: At least 40 GB.
Web browser: IE 6.0 and above or Netscape 6.2 and above or Mozilla Fire Fox.
MS Office: 2003 or above for using excel file utilities.
General: Sound card, Speakers/Headphones, Colour Monitor for using LMS.
Further, It will be suggestive to use the "Mozilla Fire Fox" rather than any other internet browser for all the application of ACES. There are so many problems come in other internet browser. To install the "Mozilla Fire Fox" in your computer just follow the link
http://www.mozilla.com/en-US/products/download.html?product=firefox-3.5.3&os=win&lang=en-US.
Contemporary situation:
October 9th, 2009, only few assesses have received his/her user name and password in respect of central excise and last date of filing of return of central excise is October 10th, 2009. "Sir please accept our return manually this time only, we have already applied for user id and password, we will definitely file e-return next month". Yes, most of assesses have been filed the return ER-1, ER-2 and ER-6 manually.
October 14th, 2009, No one has received his/her user name and password in respect of service tax and the last date of filing of return is October 25th, 2009. The jurisdictional departments are pushing us to file e-return. "Should we apply for user id and password or should we file the return manually". As the jurisdictional officers are not accepting manual return, so, "please extend the last date for those assesses to whom no mail has been received till October 25th".
ANNEXURE
To
The Assistant Commissioner
Service Tax Range-___,
JAIPUR.
SUB: APPLICATION FOR PERMISSION TO FILE ST3 RETURNS ELECTRONICALLY.
1) Name of Assessee:
2) Category of service(s):
3) Service Tax Registration No. :-
4) Email Address:
(Please give a trusted e-mail address to which the User Name and Password for access to the E-filing of the Return can be sent)
5) We request that, we may permitted to file our ST3 Return electronically. We declare that we satisfy the conditions of Trade Notice No 6/2003 dated 01-04-2003 and shall observe the instructions given therein.
We undertake to indicate my/our 15 digit STP code in every challan used by us for remitting Service Tax in Banks.
If any difficulty is faced in filing the return electronically and get the acknowledgement from the computer within one month from the due date, we shall file manual returns as was done hitherto.
Date: Name and signature of the Assessee
Place:
Designation with Seal
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